What is the duration of the limited hardware warranty?
The products sold on our website may come with a no warranty, 30-day, 90-day, 180-days, 1-year limited hardware warranty.
Where is the warranty duration mentioned? : The warranty that came with your product, or the warranty renewal or extended warranty cover that you purchased, see the invoice, receipt or other relevant sales documentation.
What does the limited hardware warranty cover?
The Hardware warranty covers the repair and if repair is not possible then replacement of any Laptop or PC purchased from us for the period specified in the invoice, receipt or other relevant sales documentation. The warranty cover starts from the date of purchase and ends at the period specified. Minimum warranty repair duration is 1-3 working days for hardware related issued and 5 working days and may take longer depending on repair scope.
What are the conditions for the validity of the limited hardware warranty?
Our warranty is dependent upon:
Our warranty is dependent upon:
- proper use of the product(s) and does not cover any parts of the product which have been modified
or repaired without our prior written consent. - the warranty sticker not being tampered with /broken / removed / effort was made to open the
product. Any such efforts void the warrant cover. - Customers allowing our technical staff reasonable access to their computer hardware for the
purposes of diagnosing problems and carrying out repairs. Such access may include remote desktop
support. If access is denied then we do not have any liability under the limited hardware warranty to
repair or replace the hardware items.
What is not covered by limited hardware warranty?
Our limited hardware warranty does not apply to:
Battery running 1 hour and above is considered good and working.
Software, including without limitation, the operating system and software added to the hardware
products, third party software or the reloading of software.
Any accessories that come with the laptop or computer.
The consumable components such as batteries or AC cable or chargers.
The warranty does not cover cosmetic damage (broken/crack/dent/hinge/loose) and screen
damage (dim/crack/line/white spot/black spot/scratches/ fitting) after delivery so check at the time
of delivery.
Problems that result, directly or indirectly, from:
o External causes such as accidents, abuse, misuse or problems with electrical power.
o Usage that is not in accordance with product manufacturer’s instructions.
o Failure to follow the product manufacturer’s instructions or failure to perform preventive
maintenance.
o software or hardware loaded onto or connected to the product by the Customer where this software
in unlicensed
or the software or hardware has not been supplied by www.itgadgetshub.com
o an accident, hazard, humidity control, severe weather conditions, electrical stress or other
environmental conditions not commonly found in a safe home or office environment or
o Normal wear and tear
Cosmetic damage, including but not limited to scratches, dents and broken plastic on ports;
Damage caused by accident, abuse, misuse, liquid contact, fire, or other external cause.
Damage caused by service (including upgrades and expansions) performed by a party other than
www.itgadgetshub.com or a party authorized by it in writing prior to carrying out the servicing.